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Requirement
Analysis |
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Our processes and domain experts work
with client teams to gather requirements and style
guides. |
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The client assigns a project contact for all future
queries with respect to the project requirements
and its execution. |
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Pilot Evaluation |
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Pre-Migration
Phase [Offshore Site] |
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| Based on the Pilot project metrics,
the following functions are put into operation with
the customer 's approval: |
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| 1. |
Process |
| 2. |
People |
| 3. |
Infrastructure |
| 4. |
Project Management Methodologies |
| 5. |
Training |
| 6. |
Technology |
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Migration Phase |
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Similar to Pre-Migration
Phase [Offshore Site] with the additional implementation
of a Service Level Agreement [SLA]. |
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| Reporting and Communication |
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Project Status Reporting is done on
a daily, weekly and monthly basis depending upon
the customer's expectations. |
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There is also a web based reporting tool (built
by the Software Technology Group) that automatically
provides the status of any long-term projects under
execution. |
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Continuous Improvement |
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Metrics are reviewed
periodically by the Steering
Committee*. Based on these reviews, the
quality of the deliverables and the turn around time
are subjected to continuous improvements. |
*Steering Committee
: A project specific committee comprising
senior managers and stakeholders.
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