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Suprawin has the economies
of scale to create innovative solutions. The organization
integrates and manages state-of-the-art competency centers,
hires the best people, invests in the latest technologies
and implements the best practices. |
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The Value Proposition |
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Quality
Management Expertise
Proven processes and methodology deployed on many
successful projects. All processes are ISO 9001:2000
compliant.
Experienced Professionals
Suprawin has a team of Domain and Technology
experts and quality assurance officers led by project
managers and team leaders with vast operational experience.
Fast Turnaround Time
Staffed by experienced professionals, Suprawin undertakes
large-scale projects and deploys 'round-the-clock'
execution models.
Lower Cost of Operation
Suprawin's offshore location in India has established pricing methodologies that are highly competitive. This is due to high productivity rates on account of process automation followed by low cost of manpower and resources in India.
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'Intellectual
Property Rights' Safeguards
Suprawin appreciates the significance of the intellectual property rights of its clients
and contractually agrees to the
definition of an IPR violation
clause and the consequences of
any violation thereof.
This assurance
is further enhanced by contractual
non-competing and non-solicitation
agreements entered into by Suprawin (if
required) and mandatory contractual agreements by all members associated
with the organization.
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Physical Data Security and Business Continuity
Suprawin has a stringent policy to ensure
confidentiality of data. Strong
physical as well as network and
electronic security measures ensures
complete adherence to all applicable
contractual / legal obligations
for all data transmission and handling.
Included, but are not limited
to, information in report form
(printed or electronic); data stored
on various data bases, local area
networks and individual workstations;
and transportable storage media
such as diskettes, tape, and CD-ROM.
Suprawin prepares extensive Business Continuity Plans for each of its clients where generic and client-specific risks are identified and mitigation strategies developed.
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On-shore
/ Off-shore Team Integration
The onsite team comprises
senior executives with several years of international
business experience. These executives work closely
with the on-shore customers and the offshore team and
are the mainstay of on-shore/off-shore team integration.
A part of pre-process training also involves voice
and accent training and cultural sensitivitation programs
to the offshore team. This contributes greatly towards
efficient client interactions.
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Strong Financial Standing
Suprawin is a wholly owned subsidiary of Suprajit Engineering Limited, a publicly traded company with operations in India, UK and USA.
Established in 1985, Suprajit Engineering Limited caters to a wide spectrum of automotive and non-automotive cable requirements.
The company has achieved a phenomenal growth, making it India's largest manufacturer of automotive cables with a capacity of over 40 million cables a year. It also has one of the largest manufacturing
capacities based in a single country.
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Achievements |
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Five years of industry
experience in BPO. |
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Fifteen years of industry
experience in managed services |
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More than a million
records Successfully delivered to clients |
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Experience in working
with Fortune 500 companies |
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ISO 9001:2000 compliant
offshore processes with primary focus on Quality, Cost and Time |
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BackOffice tools developed
in-house for process automation. |
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Assurance of 99.95%
accuracy |
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